2007 Mercedes benz E550 Suspension Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Mercedes benz E550 2007 suspension. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Mercedes benz E550 2007 suspension and complaints other owners have filed.
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2007 Mercedes benz E550 Suspension Problems, Complaints and Defects

 Issue ID1500733
 Internal NHTSA #11132034
 ManufacurerMercedes-Benz USA, LLC.
 BrandMERCEDES BENZ
 ModelE550
 Model Year2007
 File date25/09/18
 ComponentSUSPENSION
Product type codeVEHICLE
 Description of the problemI wish to report an issue with the air-matic suspension on my 2007 mercedes benz e550. I had the air struts replaced a few years ago with mercedes benz parts at the dealership and have driven approximately 16,000 miles since replacement without accident. The car has 36,000 miles currently and is driven exclusively in town, on paved roads, and garaged at home. On september 25, 2018 the strut on the front left (driver side) catastrophically failed causing the car to pull hard to the right as the front left dropped violently. I have contacted mercedes benz usa to report this issue for their investigation. My current information is the strut experienced an internal failure as reported by the mechanic, but would need further investigation to determine exact root cause. My concern is that this part failed suddenly without warning and if i were not traveling at a low rate of speed (approximately 30 mph), the outcome could have been far worse. I feel that given the low miles, newness of the part, and sudden failure, this could be an indication of a more serious issue with manufacture of this component and should be further investigated.
 Vehicle Mileage at Failure36000
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateCOLORADO SPRINGS, CO
VIN pattern WDBUF90X07XXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed30
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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